Welcome New Clients!
We are not accepting new grooming clients at this time, we are at capacity. We are accepting new boarding clients.
We are happy you have decided to use our business! We strive to make the grooming visit low stress and successful for your cat, you, and our staff. Because of this, our onboarding process and requirements may be different than other pet businesses you've visited. The form below outlines our requirements to become and stay a client. We look forward to meeting you and your cats! Always feel free to call with questions! 952 582 4429
All new clients must submit this form. We will call within 1-3 business days to book your grooming consultation or boarding stay and get a credit card to hold the appointment.
Requirements for our grooming customers:
- We require a consultation for all new grooming clients which costs $50 and includes nails trimmed, sanitary shave or light combout, and a check for coat condition all over the body. We handle all parts of thier body and expose them to the sounds and feel of bathwater. If your cat cannot emotionally handle nails or sanitary trim/combing, the charge is the same. It takes 15-20 minutes. We do not offer any other services during your initial consult.
- Grooming consultations evaluate your cat for what services they can handle and we will book a full grooming service after this visit is completed. We will suggest the services your cat can handle for its next visit. Please be aware we are usually 1 -2 months booked out for full grooming services.
- We do not offer weekend grooming or appointments after 4 pm.
- All grooming clients must visit us every 6 months or less to remain clients at our salon. See why here.
- Not all cats are candidates for all grooming styles and services, and some cannot be groomed at all. We reserve the right to stop the service at anytime for your cats/our staffs safety. In some cases we may recommend a prescription medication from your vet for future services.
- Cancelling or rescheduling a consultation within 48 hours of the appointment incurs a $50 fee to your credit card.
- This form must be filled out in full for all new clients.